Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at buttermeup@zonts.com.au

Orders

To place an order, simply look for the date you wish to have your goods delivered.

Then, choose your desired cro-ZONTS! 

You will be asked to select "Pick Up" or "Ship". Follow the procedure. Click "Continue to Payment" to pay via credit card.

If you are wanting to use Shop Pay or Google Pay, please choose express checkout instead.

NOTES:
1. Minimum order for DELIVERY only will be $18. However, there is no minimum order for pick-up.

2. No refunds will be issued for Order cancellations. Late collections (past operating hours) whereby orders will be voided. Submission of 2 different delivery dates per checkout for online ordering (as explained in Point 2 below)

3. Strictly no changing of order details (e.g. delivery address, pre-order dates etc) upon submission of orders.

4. Cut-off period for all Zonts ordered will be at 12pm, a day before order/delivery preferred date. 

For all orders exceeding 50 croissants, please contact us directly through email at buttermeup@zonts.com.au. 

Delivery & Pick up

All orders are delivered between 8am - 12pm on Friday and 7am - 12pm on Saturday and Sunday. Please note that we are unable to offer time specific deliveries. If you require your order for a specific time, we would recommend collecting your order from our store (484 Hay Street, Subiaco) during Friday (8am -12pm) and weekends (Saturday and Sunday 7am - 12pm).

Our delivery team covers 30km radius from our Subiaco store at the moment. If you are outside of our delivery radius, you can always pick up from our store and we'll be more than happy to greet your happy face!

We'll try and store it in a safe place. However, please note that if the weather is too hot, we can't risk it and we'll need to bring it back to our store.

You are welcome to reschedule a delivery for an extra $15 or come and pick up at our store at 484 Hay Street, Subiaco.


*NOTE: This is non-refundable in case you missed us during your scheduled delivery.

Minimum order for delivery is $18. No minimum order for self-collection.

 

Delivery radius: approximately 30km from Subiaco

Zone A : approx 0km - 10km radius. $3.95

Zone B : approx 10km - 20km radius. $7.95

Zone C : approx 20km - 30km radius $11.95

 

  

Zonts

Unfortunately we do not provide vegan/dairy free options at the moment. Good news is that our team is working hard to make it happen. Stay tuned for more!

Unfortunately we do not provide gluten free options at the moment.

Yes our croissants may contain nuts or traces of nuts. Please send an email to buttermeup@zonts.com.au if you have any concerns or would like more information.

Our Zonts are best consumed within 2 - 3 hours fresh or warm. 

If not, please refrigerate immediately for food safety measures. Our Zonts can be stored in the refrigerator for up to 3 days.

Heating Zonts from room temperature:
Preheat the oven to 180°C and bake for 3 - 5 minutes.

Heating Zonts from refrigerator temperature:

Preheat the oven to 180°C and bake for 8 - 10 minutes.